FAQS

Faqs

Q: How do I buy online?

A: To find a product you wish to buy you can either search by description or by product code using the search facility located in the top right hand corner of the page. Alternatively if you see an area of interest use the categories displayed down the right hand side of the site. This will guide you to a product listing and when you click on a product this will take you to the product page. From the product page you can add the product to your basket.

Q: What payment options are accepted?

A: The payment pages used at Alpha Pharmas are secure and you can safely enter your card details to pay for your order. We accept the following methods of payment: Bitoin, Western Union, MoneyGram. (WE DON’T ACCEPT MONEYGRAM PAYMENT FROM USA CLIENTS….!)

Q: Can I track my delivery?

A: You can track the progress of your order using a unique tracking reference number. You can find your number in your order history.
Alternatively, you can find the unique tracking reference number on the email you will have received from us. You will also find the link to the appropriate section of the courier’s website.

Do you provide tracking numbers?

Yes. Within 24 hours after shipping

Q: How can I contact you?

A: For queries relating to online orders or information on the website you can contact us here with your query.

Q: Is there a limit to how many products I can buy?

A: If you are buying large quantities of one particular product or we are down to the last few units we will alert you on the basket page of the amount you are able to buy by displaying the message You have requested quantities for a product that exceeds our stock level. Please reduce the amount or remove the items and try again.

Do I need a prescription to order?

A prescription is NOT required to order our products.